WARNING

You are using an outdated browser. Please upgrade your browser to improve your experience.

Close [x]

Follow Us

Alta Rancho Pet and Bird Hospital: General Hospital Information

About Your Veterinarian in Rancho Cucamonga

Veterinarian with dogAlta Rancho Pet and Bird Hospital provides full service veterinary and hospital care for dogs, cats, birds, reptiles and pocket pets in Alta Loma, Rancho Cucamonga, Upland, Ontario, Clarement, Fontana, and the Inland Empire. Our 3200 square foot facility houses the most modern tools and equipment available, complete dental care suite, comprehensive surgical suite, our own laboratory, pharmacy, isolation facility, radiology department and even a boarding kennel. In addition to our innovative facility, we serve you with a top-notch staff of 10 committed health care providers including veterinarian experts, veterinary assistants, veterinary technicians and receptionists.

Take a Virtual Tour of Our Facility!

Our Mission Statement

When we first opened our doors, our goal was to be the leader in veterinary care and customer service in the Inland Empire, so we developed a set of commitments to you as documented in our Mission Statement. Here is our promise to you and your pets:

  • To give our patients the highest quality care and veterinary medical services with uncompromising attention to detail in all aspects of what we do
  • To make education a priority both for ourselves to keep up with the latest in medical care and techniques as well as for our clients so they can give their pets proper care to be happy, healthy animals
  • To demonstrate our commitment to preventive care and medicine, thereby extending the length and quality of the lives of our patients and to treat them with knowledge, experience and appropriate diagnostics
  • To demonstrate a commitment to responsible pet ownership and the bonds between human and animal
  • To maintain a stimulating, rewarding, and enjoyable work environment

Financial and Medical Hospital Policies

  • Payment must be made at the time of service: cash, money order, debit cards, Visa, Discover Card, Master Card, American Express or Care Credit are all accepted.
  • A $30 returned check fee will be required for checks and clients will then be on a cash or credit card payment basis for one year
  • Care Credit is a company that specializes in providing financing for veterinary charges. You can apply for this either in our office or online.
  • A monthly finance charge of 1.5% will be applied to any outstanding balances.
  • Although pets may be brought to the hospital for evaluation by minors, adult consent is required for treatment to be offered
  • Pets must be in carriers or on a leash when visiting for an appointment
  • The following deposits for service are required: 50% for surgical and/or hospitalized patients, 75% for boarding
  • Proof of vaccination must be submitted before an animal will be admitted for boarding.

Promotions and Coupons

We know that veterinary care for your pet can strain your budget, and to help you out, our Pet and Bird Hospital periodically offers promotions and coupons so he will get the best possible care made more affordable.

Testimonials

We have an impressive collection of testimonials about our hospital and veterinary service. Please feel free to peruse them as well as to add your own comments along with a photo of your pet.

Alta Rancho Pet and Bird Hospital is committed to caring for the pets and birds of Rancho Cucamonga, Alta Loma, Claremont, Ontario, Upland, Fontana and the Inland Empire. Call us at (909) 980-3575 to make your first appointment today.